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Congrats! ManorCare Health Services – Whitehall Borough Earns National Recognition

ManorCare Health Services – Whitehall Borough has been honored as a Champion of Caring of HCR ManorCare, one of seven award recipients from among HCR's nearly 500 locations nationwide. The Champion of Caring Award was presented at the company's national Leadership Summit on October 12. ManorCare – Whitehall Borough was honored for its strong sense of team, high level of customer service, high employee satisfaction and, in particular, for the leadership of Administrator John Walsh and his inclusive and empowering leadership style guiding his team along a journey to excellence.

According to Regional Director of Operations Denise Curry, recognition of ManorCare – Whitehall Borough for its tenured staff, low rehospitalization rate and consistently high customer service scores stands out. "ManorCare – Whitehall Borough has more than 50 employees with at least a decade of service," said Denise. "Patients like the continuity of care that comes from tenured, caring staff, and the center's customer satisfaction scores in the 90th percentile are especially impressive considering the high-acuity patients cared for in the center."

John and his skilled nursing and rehabilitation center were honored in a gathering of 250 of her peers in HCR's headquarters community of Toledo, Ohio. ManorCare Health Services – Whitehall Borough, located at 505 Weyman Road in Pittsburgh, is part of the HCR ManorCare family.

The HCR ManorCare health care family comprises centers that are leading providers of short-term, post-acute services and long-term care. With 53,000 caregivers nationwide, the HCR ManorCare centers are preeminent care providers in their communities. Quality care for patients and residents is provided through a network of nearly 500 skilled nursing and rehabilitation centers, assisted living facilities, outpatient rehabilitation clinics, and hospice and home health care agencies. These locations operate primarily under the respected Heartland, ManorCare Health Services and Arden Courts name



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